A：The mouse's signal transmission can be affected by various factors. Common causes of tracking errors/skipping include:
1. The distance between the mouse and its receiver is too great.
2. Significant same-frequency interference near the mouse or receiver from other 2.4GHz wireless devices (e.g., other wireless mice/keyboards), Bluetooth devices, routers, or microwave ovens.
3. The computer's performance capabilities.
4. The material of the mouse pad being used.
5. Interference caused by high-speed data transmission on USB 3.0 (or higher) ports affecting wireless devices connected to adjacent USB 2.0 ports on the same system.
6. The sensor lens on the bottom of the mouse is dirty.
Several solutions can be attempted to resolve this issue:
1.Place the receiver on the desktop using the extension adapter. Connect the adapter end to a USB 2.0 port on the back of the computer case, keeping it as far away from USB 3.0 ports as possible.
2. Position the mouse and receiver away from other wireless devices (if conditions permit). Switch your router to the 5GHz band (if your equipment allows).
3. Set your computer's power plan to "High Performance." Enable the "Wireless Turbo" function in the mouse driver and click the adjacent "Wireless Optimization" button to cycle through modes.
4. Use a high-quality cloth mouse pad whenever possible.
5. Clean the sensor lens on the bottom of the mouse.
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